PRIVACY POLICY
This document is an electronic record in terms of Information Technology
Act, 2000 and rules there under as applicable. This electronic record is generated by a
computer/electronic system and does not require any physical or digital signatures.
EFFECTIVE DATE: February 2023
Introduction
Hershey India Private Limited, a company incorporated under the provisions of the Companies Act, 1956
and having its registered office at [Schindler House, Hiranandani Gardens, Powai, Mumbai - 400076]
(“Hershey India,” “we,” or “us”)recognizes the importance of protecting your
privacy. This Website
Privacy Policy describes our information handling and privacy practices in connection with the
personal information that we collect online through
https://hershe.co.in, a website which provides a
collection of online resources, including classified
advertisements, forums, blogs, and related sites and is owned and operated by us (this
“Website ”).
By using this Website, you agree to our collection, use, and disclosure of your personal information
(i.e., information that relates to a natural person, which either directly or indirectly, in
combination
with other information that is available or likely to be available, is capable of identifying such
person) as described in this Website Privacy Policy.
For the purposes of this Website Privacy Policy, the term “user(s)” and wherever the
context so
requires “you” or “you” shall mean any natural or legal person who
accesses or uses this Website
and, in the event that a natural person is representing a business entity, reference to such terms
shall include a reference to such business entity as well.
Collection of information
We and our service providers collect the following categories of personal information about you:
- Contact Information:When you use this Website, we may collect or obtain
relevant contact details, such as your name, physical address, phone number, or email address.
- Data you make public: If you post in a public space on this Website or
otherwise choose to make
your personal information public on this Website, we will collect or obtain such information.
- Demographic Information:Where appropriate, we will collect details about you
that may not on
their own reveal your specific identity like your gender or age.
- Other Information:When you access and use this Website, we may collect device
information, such
as your browser and device type and your device’s IP address, as well as information about your
visits to, interactions with, and usage of this Website.
We and our third-party providers collect your personal information in a variety of ways, including:
- Through this Website: We collect personal information through this Website, for
example, if you
share your story for the Nutty billboard, play the slot machine game and enter your details on
winning or contact us with questions or requests.
- Through cookies and other similar technologies: When you visit and interact
with this Website,
we and our service providers may use cookies and/or other similar technologies (e.g., pixel tags
or web beacons) to record information about your device, your browser, and your browsing habits.
- From third parties: We may receive personal information about you from third
parties, such as
social media platforms, that provide it to us.
Please note that we may combine personal information that we collect (as described above) with
information from other sources. For example, we may combine information that we have collected
offline with personal information we collect through this Website. We may also combine information
we get from a third party with personal information we already have about you. We will use the
combined information only for the purposes described in this Website Privacy Policy.
Cookies and other similar Technologies
Like most other websites, we and our third-party providers use cookies and other similar technologies
on this Website. “Cookies” are small text files that are stored on your computer or device when you
access certain websites. Cookies are a reliable mechanism that are used for various purposes,
including to make websites work, to keep track of visitors movements within websites, and to
remember users’ login details. To learn more about cookies, please click here.
We (and third parties) may use cookies and other similar technologies on this Website to:
- Recognize new or past visitors;
- Store your password (if you are registered on this Website);
- Improve the use and functionality of this Website and better understand your visits on this
Website;
- Integrate with third-party social media platforms;
- Serve you with relevant advertising;
- Observe your behaviors and browsing activities over time across multiple websites and/or other
platforms; and
- Better understand the interests of this Website’s visitors.
The option of accepting cookies is up to you, however, certain features of this Website may not work
properly if you decline the use of cookies. Information on how you can control cookies, can be found
in the “Your Choices and Rights” section below.
Use of Personal Information
We use your personal information for legitimate business purposes, including:
- Providing this Website and our services and responding to your requests or
questions:We use your personal information to provide this Website’s functionality
to you. We also use your personal information to respond to your inquiries and fulfill your
requests when you contact us via one of our online contact forms or otherwise.
- Marketing to you: We use your personal information to send you information
about new products,
features, and special offers and marketing-related emails if you sign up. We might also use your
personal information to serve you ads about products and offers, which might be third-party
offers or products we think you might find interesting.
- Improving this Website and our services: We use your personal information to
identify issues
with this Website or our services and improve our offerings. We may also use your personal
information to customize or personalize your user experience and the content we deliver to you.
- Identifying usage trends: We use your personal information to conduct research,
analytics, and
data analysis, including to understand which parts of this Website are of most interest to you
and other users.
- Preventing fraud and security monitoring: We use your personal information to
detect, prevent,
and investigate possible fraud and for other security purposes.
- Communicating with you: We use your personal information to communicate with
you via any means
(e.g., email, telephone, etc.) about our relationship or your feedback. From time to time, we
may also use your personal information to send you administrative information, such as
information about changes to this Website Privacy Policy or other applicable terms, conditions,
and policies.
- Complying with law: We use your personal information to comply with applicable
law and/or
respond to requests and communications from law enforcement authorities or other government
officials.
- Displaying on other social media handles of HERSHEY India pages: We will get
your consent prior
to using your personal information across other display and social networks of HERSHEY India.
- Rephrase AI with KKK: We use your personal information to share with our AI
partner (Rephrase
AI) to create your customized video for your and share it directly on the details provided.
- Receiving Virtual Custom Pack: Please note that the user would not be provided
with the actual
physical pack or cannot purchase it from any location or store. It is an online memorabilia
which you can download or share across your social platforms.
- Nature of Content: Any form of explicit or derogatory content submitted would
not be displayed
on the site or across our communication platforms (own and partners).
AI generated messages from Kareena Kapoor Khan
- Video Message receipt: The video will take roughly around 30-45 minutes to get
delivered to the details submitted on the form
- Accuracy in Pronunciation: This is an AI generated message and the brand nor
the celebrity/partners would be held accountable for any mis pronunciation of any kind. The tool
follows the name entered and takes on pronunciation as per AI interpretation.
- Reason for message not being delivered: The possibility of the message bouncing is an outlier case, the reasons could be as follows:
1. The number provided does not have WhatsApp on it.
2. Receiving number does not have the storage capacity to receive.
3.WhatsApp outage across.
4.Use of inappropriate language/words/terms that do not deem fit.
Disclosure of Personal Information
We may disclose your personal information for legitimate business purposes to:
- Our affiliates: We may share your personal information within the Hershey
family of companies
for our business purposes (including operating this Website) and to otherwise engage in the
activities described in this Website Privacy Policy.
- Our third-party service providers: We may share your personal information with
providers of
services, such as website hosting, email delivery, and other services related to the operation
of this Website and provision of our services to you. These service providers may be located
anywhere in the world and are required to handle personal information that we share with them in
accordance with our instructions. You can contact us if you want to learn more about how our
service providers’ use your personal information.
- Our business partners: We may share your personal information with our partners
to provide
services or other offerings to you. For example, we may share personal information with third
parties who co-sponsor a promotion with us. We might also share your personal information with a
business partner who distributes our products. These partners may send you information about
events and products by mail or email.
- Competent governmental and public authorities: We may share your personal
information with
government and law enforcement authorities, in each case to comply with legal or regulatory
obligations or requests.
- Relevant third parties as part of a corporate transaction: In the event of a
reorganization,
merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of
our business, assets, or stock (including in connection with a bankruptcy or similar
proceeding), we may disclose or transfer your personal information to certain third parties,
such as the acquiring entity and its advisors.
- Other third parties: We may share your personal information with other third
parties at your
direction or with your consent and as necessary or appropriate to: (a) comply with applicable
law; (b) enforce our terms and conditions; (c) protect our operations and those of our
affiliates; and (d) protect our rights, privacy, safety, or property, and/or those of our
affiliates, you, or others.
We may also share your personal information for other reasons, as described to you at the time of
information collection.
Your Choices and Rights
You have certain choices and rights as it relates to our use and disclosure of your personal
information, as described below.
-
You can opt out of receiving our marketing-related emails: If you no longer
want to receive our
promotional emails, you can click the opt-out link in any of our promotional emails. Please note
that even if you opt out of receiving marketing-related emails from us, we will still send you
administrative and transactional messages (e.g., responses to your questions), from which you
cannot opt out. If you object to our use of your personal information for direct marketing
purposes, please contact us.
-
You can control the use of cookies and other similar technologies: As described
above, we and
our service providers may use cookies and other similar technologies to collect personal
information about you. Your browser’s settings may give you the ability to control cookies. To
find out more about how to enable, disable, or delete cookies from your web browser, please
review the materials that your browser provides. Please note that if you block or disable
cookies on your browser, certain features of this Website may not work. Additionally, the
choices you make are browser and device specific, and if you use multiple browsers or devices
you will need to ensure that each browser and device is set to your cookie preference.
-
You may have other rights that you can exercise:You can choose whether or not
to share your
personal information with us. Additionally, under applicable law, you may have the right to
know, access, correct, restrict the processing of, and/or delete your personal information as
well as the right to withdraw your consent to the collection, use, and disclosure of your
personal information. If you are interested in exercising one or more of these rights, please
contact us. Please note that if you choose not to share your personal information or withdraw
your consent, some parts of this Website and some parts of our services may be more difficult or
impossible to use.
Children's Privacy
This Website is not directed to children, which we consider to be individuals under the age of 18 or
the equivalent age as specified by law in your jurisdiction. We do not knowingly collect personal
information from children online without first obtaining the consent of a parent or guardian, where
required, in accordance with applicable law.
If you are a parent or legal guardian and have questions or concerns about our approach to
children’s privacy or would like to access your child’s personal information and/or have the
information deleted, please contact us.
Information Security
We implement reasonable physical, administrative, and technical measures to safeguard your personal
information. However, because the Internet is an open system the transmission of information via the
Internet is not 100% secure, and we cannot guarantee the security of the information transmitted to
us using the Internet. We, therefore, encourage you to use caution when using the Internet and
ensure that any personal information that you send to us is sent securely.
Information Retention
We take every reasonable step to ensure that we keep your personal information only as long as
necessary for the fulfillment of the purposes described in this Website Privacy Policy or as
otherwise required or allowed by law.
International Transfers
We may transfer your personal information to recipients in other countries or regions, including ones
with data protection and privacy laws that differ from those in your country of residence. In the
event that we transfer your personal information to other countries or regions, we will take
appropriate steps to ensure an adequate level of protection for your information. By providing us
with your personal information and using this Website, you are acknowledging and agreeing that we
may transfer your personal information to countries outside of your country of residence.
Third-party Websites
This Website Privacy Policy does not address, and we are not responsible for, the privacy practices
of any third parties, including those that operate websites to which this Website links. If you
click on a third-party link, you will be taken to a website that is not under our control. Before
disclosing your information on any other website, we encourage you to review the privacy policies of
the website to learn about the operator’s privacy practices.
Updates to this Privacy Policy
From time to time, we may make updates to this Website Privacy Policy. The “Effective Date” at the
top of this page shows when this Website Privacy Policy was last revised. We will provide notice of
any material changes to this Website Privacy Policy, as required by law. We will also post an
updated version of this Website Privacy Policy on this Website, and any changes will become
effective at that time. Please check this Website periodically for updates.
Contact Us
If you have any further queries relating to this Website Privacy Policy, or would like to submit a
request or complaint, please send an email to consumercare@hersheys.com or write us at the
following
physical address:
Consumer Care, Hershey India Private Limited,
Schindler House, Hiranandani Gardens,
Powai, Mumbai - 400076
For pulling down information submitted and displayed on the microsite, please reach out to us on our
Instagram profile @hersheysindia
Governing Law
This Website Privacy Policy is governed by the laws of India. Any dispute arising out of or in
relation to this Website Privacy Policy is subject to exclusive jurisdiction of the courts of
Mumbai, India.